Technical Support

Technical support is avaliable via email, or by telephone Monday – Friday, 8:00am – 5:00pm EST time.

+1 954-377-7101
800-851-4632 in USA only

General Service Emails: service@alber.com

Mikale Allen – Ext # 7104 | mikale.allen@alber.com


For service on your existing Alber products, to request an RMA (Return Materials Authorization) or status of an RMA:

Juan Sanchez – Ext # 7125 |  repairs@alber.com

RMA Request Form


Firmware / Software upgrade request – Mikale Allen – Ext # 7104 | service@alber.com


To set up an installation or commissioning – Mikale Allen – Ext # 7104 | Mikale.allen@alber.com