Technical support is avaliable via email, or by telephone Monday – Friday, 8:00am – 5:00pm EST time.
800-851-4632 in USA only
General Service Emails: firstname.lastname@example.org
Mikale Allen – Ext # 7104 | email@example.com
For service on your existing Alber products, to request an RMA (Return Materials Authorization) or status of an RMA:
Juan Sanchez – Ext # 7125 | firstname.lastname@example.org
Firmware / Software upgrade request – Mikale Allen – Ext # 7104 | email@example.com
To set up an installation or commissioning – Mikale Allen – Ext # 7104 | Mikale.firstname.lastname@example.org